Effective Date: 17- March - 2026
At Nursery Flow, we are committed to protecting the privacy and security of our users, including nurseries, early years providers, parents, and visitors to our website.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
1. Who We Are
Nursery Flow is a platform designed to support early years settings and nurseries with tools, resources, and management solutions.
If you have any questions about this policy, you can contact us at:
Email: info@nurseryflow.org
2. Information We Collect
We may collect and process the following types of information:
a. Personal Information
- - Name
- - Email address
- - Phone number
- - Nursery or organisation name
- - Job title
b. Child Information
Where our platform is used by nurseries, we may process limited information about children's first name, age, developmental notes. This data is controlled by the nursery using our service.
c. Technical Data
- - IP address
- - Browser type and version
- - Device information
- - Pages visited and usage data
d. Cookies
We use cookies to improve user experience and analyse website traffic.
3. How We Use Your Information
We use your information to:
- - Provide and operate our services
- - Manage user accounts
- - Improve our website and platform
- - Communicate with users support, updates
- - Ensure safeguarding and security within the platform
- - Comply with legal obligations
4. Legal Basis for Processing UK GDPR
We process personal data under the following lawful bases:
- - Consent
- - Performance of a contract
- - Legal obligation
- - Legitimate interests
5. Data Retention
We do not sell your personal data.
We may share your data with:
- - Service providers
- - Nurseries or organisations you are connected with
- - Legal or regulatory authorities where required
All third parties are required to respect the security of your data.
6. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- - Secure servers
- - Encryption where appropriate
- - Access controls
7. Data Retention
We only keep personal data for as long as necessary:
- - While your account is active
- - As required for legal or regulatory purposes
8. Your Rights
Under UK data protection law, you have the right to:
- - Access your personal data
- - Correct inaccurate data
- - Request deletion of your data
- - Restrict or object to processing
- - Data portability
To exercise your rights, contact us at the email above.
9. Children’s Data
Nursery Flow is designed for use by professionals working with children. We do not knowingly collect personal data directly from children without appropriate consent from the responsible organisation nursery or parent.
Nurseries using our platform are responsible for obtaining parental consent where required.
10. Cookies Policy
Our website uses cookies to:
- - Improve functionality
- - Analyse traffic
- - Enhance user experience
You can manage cookie preferences through your browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact: